Nordpuls Support

Questions, bugs or ideas? Email gefjonstudio@gmail.com. We usually reply within 2 business days. Including your iPhone model, iOS version and the Nordpuls version (Settings, About) helps.

How do I start a workout?

Open the Train tab and tap Start. With an Apple Watch, the workout opens on your watch automatically.

I have no Apple Watch.

Connect any Bluetooth heart-rate strap in Settings, Apple Watch & straps, or train with the timer and voice cues only.

How are my zones set?

Set your age or your known max heart rate in Settings. Intervals target 85 to 95 percent of max, recovery 60 to 75 percent.

How do I change the coach voice?

Settings, Coach voice. Tap the play button to preview each voice.

Heart rate is not showing.

Open Settings, Privacy & Security, Health, Nordpuls and turn on Heart Rate. On the watch, make sure the Nordpuls app is installed from the Watch app on your iPhone.

How do I restore Nordpuls Pro?

Settings, Restore purchase. It uses the Apple Account you bought with.

How do I delete my data?

Delete a session from the Progress tab, or delete the app. Nordpuls keeps nothing anywhere else. Workouts already saved to Apple Health stay there until you delete them in the Health app.

Read the privacy policy and terms of use.